{"_id":"581c5035bb096b0f002e613d","__v":0,"parentDoc":null,"version":{"_id":"56a1f77542dfda0d00046288","__v":9,"project":"56a1f77442dfda0d00046285","createdAt":"2016-01-22T09:33:41.397Z","releaseDate":"2016-01-22T09:33:41.397Z","categories":["56a1f77542dfda0d00046289","56a1fdf442dfda0d00046294","56a2079f0067c00d00a2f955","56a20bdf8b2e6f0d0018ea84","56a3e78a94ec0a0d00b39fed","56af19929d32e30d0006d2ce","5721f4e9dcfa860e005bef98","574e870be892bf0e004fde0d","5832fdcdb32d820f0072e12f"],"is_deprecated":false,"is_hidden":false,"is_beta":false,"is_stable":true,"codename":"","version_clean":"1.0.0","version":"1.0"},"category":{"_id":"56af19929d32e30d0006d2ce","pages":["56af19d9bc304a0d00ace0de"],"project":"56a1f77442dfda0d00046285","version":"56a1f77542dfda0d00046288","__v":1,"sync":{"url":"","isSync":false},"reference":false,"createdAt":"2016-02-01T08:38:42.993Z","from_sync":false,"order":6,"slug":"abou","title":"About"},"project":"56a1f77442dfda0d00046285","user":"56a1f7423845200d0066d71b","updates":[],"next":{"pages":[],"description":""},"createdAt":"2016-11-04T09:09:09.518Z","link_external":false,"link_url":"","githubsync":"","sync_unique":"","hidden":false,"api":{"results":{"codes":[]},"settings":"","auth":"required","params":[],"url":""},"isReference":false,"order":2,"body":"## How do I get started?\n\nEvery Trace account starts with a 14-day long, fully-featured trial period. Your only task is to connect your Node.js services into Trace and make them awesome using our tool.\nAfter the trial period ends, you have to choose the plan which aligns best with your usage. We recommend the Startup plan for users with applications using less than 10 processes, and the Plus package for projects with less than 50 processes. If your application is bigger than that, please contact us to get a special offer. If you don't pick a plan, you will be automatically moved to the free plan.\n\n## Can I change my plan at a later time? Can I cancel anytime?\n\nYou can change your plan, as well as cancel anytime you’d like to! We offer in-app tools to control your plan entirely and have a fantastic support team standing by when you need help.\nIn case you decide to stop using Trace, your subscription will be active until the end of your current billing period. After that, you will be automatically moved to the free plan.\n\n## What happens if I change plans?\n\nAfter changing to a different plan, the prorated amount of your current plans cost will be credited to your account.\n\n## How do coupons work?\n\nIt is possible to enter coupon codes into Trace on this page or during the registration process. If you enter a valid coupon code, you’ll get notified when your discount activates and how it will affect your billing. A coupon code can be only used once.\n\n## What if I want something custom?\n\nFeel free to contact us.","excerpt":"Frequently asked question about payment","slug":"payment-faq","type":"basic","title":"Payment FAQ"}

Payment FAQ

Frequently asked question about payment

## How do I get started? Every Trace account starts with a 14-day long, fully-featured trial period. Your only task is to connect your Node.js services into Trace and make them awesome using our tool. After the trial period ends, you have to choose the plan which aligns best with your usage. We recommend the Startup plan for users with applications using less than 10 processes, and the Plus package for projects with less than 50 processes. If your application is bigger than that, please contact us to get a special offer. If you don't pick a plan, you will be automatically moved to the free plan. ## Can I change my plan at a later time? Can I cancel anytime? You can change your plan, as well as cancel anytime you’d like to! We offer in-app tools to control your plan entirely and have a fantastic support team standing by when you need help. In case you decide to stop using Trace, your subscription will be active until the end of your current billing period. After that, you will be automatically moved to the free plan. ## What happens if I change plans? After changing to a different plan, the prorated amount of your current plans cost will be credited to your account. ## How do coupons work? It is possible to enter coupon codes into Trace on this page or during the registration process. If you enter a valid coupon code, you’ll get notified when your discount activates and how it will affect your billing. A coupon code can be only used once. ## What if I want something custom? Feel free to contact us.